Healthcare is easier with us on your side

95% of Patients are covered by Medicare

Covered Patients pay as little as $0

Get matched with an expert Care Navigator who understands the healthcare system inside and out — all covered by your Medicare benefits.

Are you eligible?Check Eligibility

95%

Of patients are covered by Medicare

$0

Covered patients pay as little as $0

Confirm you’re covered in 2 minutes

Meet your expert Care Team

Experienced professionals

Your Grayce Care Team includes licensed clinical social workers, registered nurses, doctors, and healthcare specialists.

Each person on your Grayce care team has over 8 years of experience navigating health and Medicare systems.

Healthcare insiders

We’re caregivers, parents, and family members striving to make healthcare easier. We listen, treat you like an individual, and get what you’re going through—because we’ve been there too.

Real people who care

Let’s Get Started

 Or call us at (628) 237-0813

Meet Your Expert Care Team

What can Grayce do?

Here are a few of the many ways we help

Find the right doctors, specialists, and second opinions

Navigating care should be easier

After caring for their own loved ones, our co-founders, Julia Cohen Sebastien and Kassidee Kipp, saw firsthand how easy it was to get lost in a sea of information, yet still struggle to find real support.

“We realized that what people truly needed wasn’t just more information, but a trusted partner to guide them through the process.”

— Julia Cohen Sebastien, CEO & Co-Founder

Frequently asked questions

Find answers to common questions about Grayce and how we can support your care journey.

How much does Grayce cost?
There may be a copay, depending on your insurance plan. Most members pay little or nothing out of pocket.
Is Grayce covered by Medicare?
Grayce is currently covered by Traditional Medicare Part B for individuals who have certain care needs and receive a recommendation for services from a Grayce provider. We’re working to expand to Medicare Advantage and other Medicare plans soon. Start your eligibility check and reserve your spot on the waitlist. You’ll be among the first to know and get started when Grayce is available through your Medicare plan.
Is my health information private and secure?
We take your privacy seriously. All personal information you share with Grayce is stored and handled using secure, HIPAA-compliant, and SOC 2-compliant systems. We only use your information to support your care and never share it without your permission. To learn more, please review our Privacy Policy and HIPAA Notice of Privacy Practices. If you have any questions, contact us at care@withgrayce.com.
How will I communicate with my Care Navigator?
You can connect with your Care Navigator via messaging or by scheduling a 15-or 30-minute phone or video session with them.
How do I schedule my intro call with a Grayce Provider?
Your intro call can be scheduled here or by calling us at (628) 237-0813. Before booking, we’ll help you confirm your eligibility and insurance coverage.
Who are Grayce's care professionals?
Our team includes doctors, licensed clinical social workers, and other experts trained in both healthcare and social support. We can help with everything from Medicare decisions and care coordination to mental health and caregiver burnout. All our providers are carefully vetted, trained in whole-person care, and work together to give you personalized, practical, and emotional support, not just clinical checklists.
Is Grayce available in all states?
Yes. Grayce is available in all 50 states. No matter where you live, you can access our services and connect with our team of licensed professionals.
Is Grayce a subscription?
No. Grayce is not a subscription. If your provider recommends ongoing Care Navigation support, that care may span multiple months, but there's no recurring fee. Services are covered by Medicare for those who qualify, and you'll never be charged without a clear explanation first.

Ready to get started?

Join thousands of families who trust Grayce to navigate their healthcare journey.

Schedule appointments and follow up on referrals, labs, and assessments

Arrange home care services, meals, and transportation

Vet in-network providers to find the best fit for you

Get medical equipment—like wheelchairs or oxygen

Research treatment options

Prepare legal documents and navigate conservatorships

Explain Medicare benefits, coverage, and enrollment periods

Manage medications and coordinate with pharmacies

Find community resources and support groups

Coordinate care across multiple providers

Navigate insurance claims and appeal denials

How much does Grayce cost?
There might be a small copay, depending on your Medicare plan. Most members pay little or nothing out of pocket. We'll always explain any costs up front—no surprises.
Is Grayce covered by Medicare?
Grayce checks your eligibility and bills Medicare for the services you receive. Answer a few quick questions to have your eligibility checked in less than 2 minutes. We'll also provide an estimate of your cost, if any.
Is my health information private and secure?
We take your privacy seriously. All personal information you share with Grayce is stored and handled using secure, HIPAA-compliant, and SOC 2-compliant systems. We only use your information to support your care and never share it without your permission. To learn more, please review our Privacy Policy and HIPAA Notice of Privacy Practices. If you have any questions, contact us at care@withgrayce.com.
How will I communicate with my Care Navigator?
You can connect with your Care Navigator via messaging or by scheduling a 15-or 30-minute phone or video session with them.
Can I use Grayce to help get care for a loved one?
Yes, our service provides support for caregivers, including personalized coaching to help them feel confident and informed.
Who are Grayce's care professionals?
Our team includes doctors, licensed clinical social workers, and other experts trained in both healthcare and social support. We can help with everything from Medicare decisions and care coordination to mental health and caregiver burnout. All our providers are carefully vetted, trained in whole-person care, and work together to give you personalized, practical, and emotional support, not just clinical checklists.
Is Grayce available in all states?
Yes. Grayce is available in all 50 states. No matter where you live, you can access our services and connect with our team of licensed professionals.
Is Grayce a subscription?
No. Grayce is not a subscription. If your provider recommends ongoing Care Navigation support, that care may span multiple months, but there's no recurring fee. Services are covered by Medicare for those who qualify, and you'll never be charged without a clear explanation first.

Transparent pricing, no surprises

Real people. Real care.

97% of Grayce Members Rated Their Experience 5-Stars

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Grayce helped me get my life back

“I went from barely even being able to walk to being able to dance around my house. My care navigator helped me schedule surgery, physical therapy, figure out insurance, appeal and submit claims, research doctors that fit my needs and are covered by my plan, and much more! Grayce helped me get my life back. I feel in control of my healthcare now.”

Mary - age 66

Scottsdale - AZ

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Grayce did all the research

“We didn't know where to get started in getting the help and support needed for my parents. Grayce did all the research for us so that all we needed to focus on was supporting them to get through things.”

Pam - Caregiver

White Bear - MN

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Grayce helped me feel more in control

“Being chronically ill and having to manage my healthcare all by myself was overwhelming. Grayce has helped me feel more in control of my healthcare and my health.”

Steve - age 71

Irving - TX

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Grayce reduced the feeling of being overwhelmed

"I was seeking help identifying care options for an ill parent located in a different state. Grayce was incredibly helpful, acting quickly to identify resources and services available to me and my family. Grayce reduced the feeling of being overwhelmed and provided concrete options and next steps."

Keri - Caregiver

St. Louis - MO

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Recognized by leading publications

Train and coach caregivers and assess for burnout

Let’s Get Started

 Or call us at (628) 237-0813

© 2025 Grayce. All rights reserved.

We accept insurance plans in all 50 states

Assess home safety and research solutions and local resources

Identify ways to pay for care

How Grayce works 

It’s like having a healthcare expert in the family. Get started in 2 minutes.

Share a few insurance details to verify your coverage.

Check Your Eligibility

1

After that, you can schedule your first call with our specialized clinical team to discuss your needs and determine if our service is the right fit for you.

Let’s Get Started

Your Care Navigator is your advocate, guide, and ally.

Meet 1:1 with Your Care Navigator

2

During this session (by phone or video), your Care Navigator will create your personalized Care Plan based on your health goals and explain exactly how they'll help you achieve them.

Schedule regular check-ins by phone or video.

Get Ongoing Healthcare Support

3

Your Care Navigator is your single point of contact who makes the phone calls, deals with paperwork, and expertly manages your care, allowing you to focus on your health.

 Or call us at (628) 237-0813

Who is Grayce for?

Older adults and caregivers who want to...

Confidently navigate a new diagnosis 

More Ways We Help

Find a doctor or facility

Understand insurance benefits and billing

Take control of a chronic or complex condition

Support independence and safety in the home

Access medical equipment

Real Experts. Real Care.

97% of Grayce members rated their experience 5-stars