Your Grayce Care Team includes licensed clinical social workers, registered nurses, doctors, and healthcare specialists.
Each person on your Grayce care team has over 8 years of experience navigating health and Medicare systems.
Healthcare insiders
We’re caregivers, parents, and family members striving to make healthcare easier. We listen, treat you like an individual, and get what you’re going through—because we’ve been there too.
Danika Mills leads Grayce’s care operations and brings years of experience in healthcare
systems and family care coordination. She focuses on making the healthcare experience
simpler and more efficient for patients and families.
Dr. Jennifer Beatty
Dr. Jennifer Beatty is a physician with over 20 years of experience in oncology surgery,
telemedicine, and medical leadership. She takes a thoughtful, personalized approach to
care, helping patients and families feel seen, supported, and in control of their health
journey.
Felicia Patino
Felicia is a licensed clinical social worker who has spent her career helping people
navigate complex healthcare systems. She brings both professional and personal insight
to her work and treats every patient with the care and dedication she gives her own
family.
Betsy Kurtz
Betsy Kurtz is a licensed clinical social worker with 30 years of experience in
healthcare, including substance use, mental health, and complex medical care. She is
especially passionate about supporting people living with dementia and the loved ones
who care for them.
What can Grayce do?
Here are a few of the many ways we help
Find the right doctors, specialists, and second opinions
Navigating care should be easier
After caring for their own loved ones, our co-founders, Julia Cohen Sebastien and Kassidee Kipp, saw firsthand how easy it was to get lost in a sea of information, yet still struggle to find real support.
“We realized that what people truly needed wasn’t just more information, but a trusted partner to guide them through the process.”
— Julia Cohen Sebastien, CEO & Co-Founder
Frequently asked questions
Find answers to common questions about Grayce and how we can support your care journey.
How much does Grayce cost?
There may be a copay, depending on your insurance plan. Most members pay little or nothing out of pocket.
Is Grayce covered by Medicare?
Grayce is currently covered by Traditional Medicare Part B for individuals who have certain care needs and receive a recommendation for services from a Grayce provider. We’re working to expand to Medicare Advantage and other Medicare plans soon. Start your eligibility check and reserve your spot on the waitlist. You’ll be among the first to know and get started when Grayce is available through your Medicare plan.
Is my health information private and secure?
We take your privacy seriously. All personal information you share with Grayce is stored and handled using secure, HIPAA-compliant, and SOC 2-compliant systems. We only use your information to support your care and never share it without your permission. To learn more, please review our Privacy Policy and HIPAA Notice of Privacy Practices. If you have any questions, contact us at care@withgrayce.com.
How will I communicate with my Care Navigator?
You can connect with your Care Navigator via messaging or by scheduling a 15-or 30-minute phone or video session with them.
How do I schedule my intro call with a Grayce Provider?
Your intro call can be scheduled here or by calling us at (628) 237-0813. Before booking, we’ll help you confirm your eligibility and insurance coverage.
Who are Grayce's care professionals?
Our team includes doctors, licensed clinical social workers, and other experts trained in both healthcare and social support. We can help with everything from Medicare decisions and care coordination to mental health and caregiver burnout. All our providers are carefully vetted, trained in whole-person care, and work together to give you personalized, practical, and emotional support, not just clinical checklists.
Is Grayce available in all states?
Yes. Grayce is available in all 50 states. No matter where you live, you can access our services and connect with our team of licensed professionals.
Is Grayce a subscription?
No. Grayce is not a subscription. If your provider recommends ongoing Care Navigation support, that care may span multiple months, but there's no recurring fee. Services are covered by Medicare for those who qualify, and you'll never be charged without a clear explanation first.
Ready to get started?
Join thousands of families who trust Grayce to navigate their healthcare journey.
Schedule appointments and follow up on referrals, labs, and assessments
Arrange home care services, meals, and transportation
Vet in-network providers to find the best fit for you
Get medical equipment—like wheelchairs or oxygen
Research treatment options
Prepare legal documents and navigate conservatorships
Explain Medicare benefits, coverage, and enrollment periods
Manage medications and coordinate with pharmacies
Find community resources and support groups
Coordinate care across multiple providers
Navigate insurance claims and appeal denials
How much does Grayce cost?
There might be a small copay, depending on your Medicare plan. Most members pay little or nothing out of pocket. We'll always explain any costs up front—no surprises.
Is Grayce covered by Medicare?
Grayce checks your eligibility and bills Medicare for the services you receive. Answer a few quick questions to have your eligibility checked in less than 2 minutes. We'll also provide an estimate of your cost, if any.
Is my health information private and secure?
We take your privacy seriously. All personal information you share with Grayce is stored and handled using secure, HIPAA-compliant, and SOC 2-compliant systems. We only use your information to support your care and never share it without your permission. To learn more, please review our Privacy Policy and HIPAA Notice of Privacy Practices. If you have any questions, contact us at care@withgrayce.com.
How will I communicate with my Care Navigator?
You can connect with your Care Navigator via messaging or by scheduling a 15-or 30-minute phone or video session with them.
Can I use Grayce to help get care for a loved one?
Yes, our service provides support for caregivers, including personalized coaching to help them feel confident and informed.
Who are Grayce's care professionals?
Our team includes doctors, licensed clinical social workers, and other experts trained in both healthcare and social support. We can help with everything from Medicare decisions and care coordination to mental health and caregiver burnout. All our providers are carefully vetted, trained in whole-person care, and work together to give you personalized, practical, and emotional support, not just clinical checklists.
Is Grayce available in all states?
Yes. Grayce is available in all 50 states. No matter where you live, you can access our services and connect with our team of licensed professionals.
Is Grayce a subscription?
No. Grayce is not a subscription. If your provider recommends ongoing Care Navigation support, that care may span multiple months, but there's no recurring fee. Services are covered by Medicare for those who qualify, and you'll never be charged without a clear explanation first.
Transparent pricing, no surprises
Real people. Real care.
97% of Grayce Members Rated Their Experience 5-Stars
Review Slider
Grayce helped me get my life back
“I went from barely even being able to walk to being able to dance around my house. My care navigator helped me schedule surgery, physical therapy, figure out insurance, appeal and submit claims, research doctors that fit my needs and are covered by my plan, and much more! Grayce helped me get my life back. I feel in control of my healthcare now.”
M
Mary - age 66
Scottsdale - AZ
Grayce did all the research
“We didn't know where to get started in getting the help and support needed for my parents. Grayce did all the research for us so that all we needed to focus on was supporting them to get through things.”
P
Pam - Caregiver
White Bear - MN
Grayce helped me feel more in control
“Being chronically ill and having to manage my healthcare all by myself was overwhelming. Grayce has helped me feel more in control of my healthcare and my health.”
S
Steve - age 71
Irving - TX
Grayce reduced the feeling of being overwhelmed
"I was seeking help identifying care options for an ill parent located in a different state. Grayce was incredibly helpful, acting quickly to identify resources and services available to me and my family. Grayce reduced the feeling of being overwhelmed and provided concrete options and next steps."
Assess home safety and research solutions and local resources
Identify ways to pay for care
How Grayce works
It’s like having a healthcare expert in the family.Get started in 2 minutes.
Share a few insurance details to verify your coverage.
Check Your Eligibility
1
After that, you can schedule your first call with our specialized clinical teamto discuss your needs and determine if our service is the right fit for you.
Your Care Navigator is your advocate, guide, and ally.
Meet 1:1 with Your Care Navigator
2
During this session (by phone or video), your Care Navigator will create your personalized Care Plan based on your health goals and explain exactly how they'll help you achieve them.
Schedule regular check-ins by phone or video.
Get Ongoing Healthcare Support
3
Your Care Navigator is your single point of contact who makes the phone calls, deals with paperwork, and expertly manages your care, allowing you to focus on your health.